Who Takes Part?
BPR is a joined up change initiative in which a number of specialist disciplines work together in a coherent way. The following diagram illustrates this.
The diagram describes four "skill sets" which are vital for any BPR project:
BPR experts - individuals with extensive prior experience of BPR projects, within local government and within other organizations and sectors.
H.R Experts - for identification and management of human resource issues.
I.T. Experts - to comment on technical feasibility and potential, to manage implementation of technical issues.
Service Users - those with an in-depth knowledge of the business areas to be impacted by the initiative.
Specific guidelines for each of these groups is included in this users guide.
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