Who Takes Part?

BPR is a joined up change initiative in which a number of specialist disciplines work together in a coherent way. The following diagram illustrates this.

The diagram describes four "skill sets" which are vital for any BPR project:

BPR experts - individuals with extensive prior experience of BPR projects, within local government and within other organizations and sectors.
H.R Experts - for identification and management of human resource issues.
I.T. Experts - to comment on technical feasibility and potential, to manage implementation of technical issues.
Service Users - those with an in-depth knowledge of the business areas to be impacted by the initiative.

Specific guidelines for each of these groups is included in this users guide.